Terms and Conditions

General conditions

Whole sale on line in the professional catalog and in the shop.Sale to individuals only in the section on line retail.


Make your orders through the website, OPEN 24 HOURS A DAY 365 DAYS A YEAR

PRICES

Our catalog prices include VAT


SHIPPING

Within the Spanish territory only we ship to the mainland and Baleares.El typical delivery on the peninsula is 4 working days.


SHIPPING COSTS

They will be 6 € which is added to the amount of the order and free from an order for 200 €. (ONLY FOR SPAIN AND PORTUGAL, THERE ARE FREE SHIPPING FOR SHIPPING TO OTHER COUNTRIES)



PAYMENT

The methods of payment accepted are:

1. Bank transfer or deposit account before shipping the goods. Once you received and checked your order, we will send you an email with bank details which should make the transfer or deposit account.

Not permitted ANY OTHER FORM OF PAYMENT AND ORDERS WILL NOT BE DELIVERED after having checked ENTRY INTO ACCOUNT THE TOTAL AMOUNT OF ORDER

OTHER CONDITIONS

Rates and features are valid until stocks, except for typographical errors. At any time they may vary, but never changes to orders already placed shall apply.

Stock usually have all the items displayed on the page, however some logistical errors if any article appeared as available and we had not physically in stock, we will try to replace it in the shortest time possible and if not possible we will inform you as soon as possible breaking stock.

We ensure that the photographs of the items are as close to reality, but it can always be slight differences, mainly in color, due to several factors, such as the photography itself, the monitor you use and its settings, the card graphic you have installed, etc.

RETURNS

From the moment you receive your order has a period of seven days to return if fault or defect .. To return is an indispensable condition prior notification, by sending an e-mail to the address:

gemapassionchic@gmail.com

In this email, you must include photographs of defective products.

Following receipt of this email, you will receive an answer from our returns department indicating the resolution of the incident took place, we will not accept receipt of goods by any means of transport other than that we have told them.